CRM + AI + Smart Waitlist for Pilates, Yoga & Fitness Studios
Automate bookings, predict cancellations, and grow revenue with the only wellness CRM built for tech-savvy studio owners.
Premium web design for wellness brands ready to elevate their online presence and attract ideal clients.
Get your finances right
Say goodbye to spreadsheets and complicated software. FlexiWell makes studio management simple.
Smart Waitlist Management
Automatically notify clients when spots open up. No more empty classes or lost revenue from last-minute cancellations.
Intelligent Class Booking
Clients book 24/7 from any device. Automated reminders reduce no-shows by up to 70%.
Proactive Confirmations
Send automatic confirmation requests 24 hours before class. Unconfirmed spots? We fill them from your waitlist—automatically.
24/7 Live Support
Real people, real help—anytime you need it. Call, text, or email our support team. Average response time: under 2 minutes.
SMS confirmations that work while you sleep
Real people, real help—anytime you need it. Call, text, or email our support team. Average response time: under 2 minutes.
Your clients get friendly reminders 24 hours before class—automatically. No more chasing people or dealing with 'I forgot' excuses. When someone cancels, the next person on the waitlist is notified instantly. Included in Growth, Business, and Professional plans.
- Automatic 24h reminders via SMS
- Instant waitlist notifications when spots open
- Custom message templates with your voice
- Average 70% reduction in no-shows
Cutting-edge features for advanced analytics
Track what matters most: class attendance, revenue trends, client consistency, and studio capacity - all in real-time. Make data-driven decisions that grow your business.
Revenue Tracking
Monitor your studio's daily, weekly, and monthly revenue at a glance. Identify your most profitable time slots to better serve your clients and plan your schedule.
Student Insights
Get details on student activity, attendance, cancellations, reschedules, and streaks. Discover what keeps them coming back.
Capacity Optimization
Track your utilization rates to see where opportunities exist. Our smart algorithms predict demand and help you maximize every spot.
Booking so easy your clients will actually use it
Give your students a premium booking experience they'll love. They see real-time availability, manage their bookings without calling you. Works on any phone, no app download needed.
- Real-time class availability
- Book, cancel, or reschedule in seconds
- Automatic calendar sync
- Package balance visible
Connect with the tools you already use
FlexiWell plays nice with your current setup. Sync payments, calendars, and communication tools without switching between apps. Everything flows into one dashboard.
Frequently asked questions
Everything you need to know about the product and billing.
FlexiWell offers built-in import tools for self-service migration — just upload your CSV export and our system maps everything automatically. For studios that want hands-on support, we offer professional Implementation Services starting at $1,500.
Our Smart Waitlist automatically ranks clients based on multiple factors: Plan type – Annual members get higher priority than drop-in clients. Client source – Native clients rank above marketplace aggregators (Wellhub, ClassPass). Attendance history – Clients with better attendance rates move up. Time waiting – The longer someone waits, the higher they climb. When a spot opens, the top-priority client is notified instantly via WhatsApp, SMS, or email. They have a configurable time window to confirm before the spot goes to the next person. You can also assign VIP status manually for special clients.
The AI assistant handles common client inquiries 24/7 across WhatsApp, email, and web chat. It can check available classes and schedules, book or cancel classes for clients, answer questions about membership plans, check payment status and due dates, provide waitlist position updates, recommend classes based on preferences, and answer FAQs about your studio. When needed, conversations are seamlessly escalated to human support. You can customize the assistant's tone (professional, friendly, casual, or enthusiastic) to match your brand.
FlexiWell supports multiple payment options: Credit/Debit cards via Stripe integration, PIX for instant payments (Brazilian clients), Bank transfer for clients who prefer manual payments, and Cash to record in-person payments manually. You can set up recurring billing for subscriptions, send automatic payment reminders, and generate invoices and receipts. All transactions are tracked in one dashboard with detailed reporting.
Go to Settings > Integrations > Wellhub and click Connect. You'll enter your Wellhub partner credentials, and FlexiWell will sync automatically. Once connected: Your classes appear on the Wellhub app, Wellhub check-ins are recorded in your system, revenue reports show Wellhub bookings separately, and waitlist priority distinguishes Wellhub clients from direct members. The same process works for ClassPass, TotalPass, and Urban Sports Club. This lets you expand your reach while keeping all bookings centralized in FlexiWell.